OfficeTools工作区Review: Features & Alternatives
This article is part of a larger series onAccounting Software.
我们推荐OfficeTools工作区For
- Accountants who want to manage their business from a single application:Because it integrates with key applications like QuickBooks, you can access your financial data from one central location.
- Accountants seeking a calendar function:The ability to view your calendar, monitor due dates, and schedule appointments ensures that all information flows seamlessly from one section to another.
- Accountants who need strong document management features:Its document management system allows you to organize all of your digital documents.
OfficeTools工作区Alternatives
- Firms offering payroll services:Payroll service providers might considerQuickBooks Accountant Desktopto manage their practice. It offers the option to provide full-service payroll for up to 50 clients for $700 per year plus $1.75 for direct deposit. QuickBooks Accountant Desktop charges $449 per year for the QuickBooks software alone plus $700 per year for 50 payroll clients.
- Small accounting firms:OfficeTools工作区has a lot of features that work best for midsize to large accounting firms. We recommendJetpack Workflowbecause it fits small accounting firms well. It has invoicing and organization features that can help manage your daily operations, and its pricing starts at $45 per user if billed monthly and $432 if billed annually.
- Firms working with Xero clients:Since OfficeTools WorkSpace doesn’t integrate with Xero, the best option isXero Practice Manager, which provides you with a portal to your clients’ books. It also has a dedicated mobile app for remote work. Pricing starts at $149 per month for up to 10 users.
Are you looking to learn more about other accounting software options like QuickBooks Online? Check out our roundup of thebest small business accounting software.
OfficeTools工作区Pros & Cons
PROS | CONS |
---|---|
Ability to manage everything from a single screen | No free trial or upfront pricing; custom quote needed |
Integrates with QuickBooks, Lacerte, and Office 365 | Overwhelming user interface |
Ability to work anywhere with the OfficeTools mobile app | Inability to combine information types―Contact, Billing, Project, and Staff―into a single report |
Includes a client portal with a document management feature | Steep learning curve to master all of the software’s features |
OfficeTools工作区Pricing
OfficeTools工作区pricing requires a custom quote, and there’s no free trial available. Contact its customer service at (800) 726-3339 for more information.
OfficeTools工作区Features
It has many features to simplify the aspects of your accounting. These include document management, enhanced time and billing features, the ability to process credit card and automated clearing house (ACH) payments, and a strong mobile app.
Document Management
Utilize OfficeTools WorkSpace’s integrated document management system to organize all of your digital documents. Enable your clients to view, accept, upload, sign, pay, and add their documents to their files automatically, no matter where they are. You also have the option to brand your documents by adding your logo and colors and customizing your URL.
Time & Billing
The platform offers a complete time and billing system. You can set work codes and billing rates in WorkSpace to accurately track time and costs. Work codes are administrative and operational activities in a business like accounting, bookkeeping, client meetings, and tax preparation. The software also has a built-in timer that allows you to assign time and costs to projects and work codes in real-time.
After tracking time, everything will be reported in the time card. Time card information can be billable to clients, and you can subsequently include them in the invoice. WorkSpace generates the invoice automatically, but it’s not customizable. The WorkSpace portal allows you to send invoices digitally and collect payments online.
Access to APX PayNow
Abacus Payment Exchange (APX) simplifies your billing by allowing you to process credit card payments and ACH transactions securely from within OfficeTools. APX is Payment Card Industry Data Security Standard (PCI DSS)-compliant, protecting your clients’ sensitive billing data. This is available at a 3% fixed rate, with no hidden fees or long-term contracts.
Mobile App
Its robust mobile app, available for Android and iOS, allows you to stay connected while on the go. With the Timecards feature, you can capture every billable moment directly from phone calls, emails, and text messages.
You can even create new timecards and use a timer to track your actual work, then attach it to contacts, projects, and work codes. You’ll have complete access to your contacts and calendar, with the ability to create appointments, notes, to-dos, and phone call records, so you have a complete view of any upcoming activities.
Integrations
The software integrates with the following apps: QuickBooks (Desktop and Online), Microsoft Exchange, Intuit Lacerte Tax, Intuit Profile, Canon, Lucion FileCenter, Crexendo, APX, Dymo Label, Google Maps, Yahoo, MapQuest, Facebook, Twitter, and Microsoft 365.
OfficeTools工作区Customer Service
There are a variety of support options available, which include a searchable knowledge base, multiple webinars, and guides that are accessed from its website easily. Product support via phone or email is available Monday through Friday during regular business hours.
Those with more complex issues may want to consider hiring anOfficeTools consultantwho can assist with integrating the practice management solutions fully into your firm. They can also help with template development, training and onboarding, and project management. You can find a consultant by calling their toll-free number or filling out a contact form on their website.
Premium Support
OfficeTools offers a support plan to help you increase productivity and fully utilize the software. With this plan, you can get the following:
- Unlimited maintenance and product support
- 24/5 support for software problems and service requests depending onseverity level-30分钟的响应时间级别1、2小时s for level two, and four regular business hours for level three.
- Dedicated support phone line
- Dedicated technical account manager with weekly or bi-weekly project calls and yearly onsite visits to review your account
- Learning Management System to train you how to use all features of OfficeTools
OfficeTools工作区Ease of Use
While the vast amount of available information may feel overwhelming at first, the single-screen user interface (UI) in OfficeTools WorkSpace offers easy access to all clients, with a client list displayed to the left of the screen.
Tabs at the top of the screen offer access to important tasks, such as Calls, Schedule, Projects, Time, Billing, and Documents, for complete document management capability. The screen also displays a list of upcoming tasks, with estimated times to complete each task included. The below image shows the Projects tab, which is described below:
- Client List:View a list of your clients, which is sorted alphabetically. Clicking on their names will take you to their files with more detail.
- Navigation Tabs:Navigate to various sections here, including Contacts, Notes, To-Dos, Calls, Schedule, Projects, Time, Billing, and Documents
- Work List:This shows action steps related to the client, such as client interview, scan/assemble, input/prep, review, and missing information. You can assign these steps to other members of your team and view the project status and the hours incurred to date.
- Dashboard:The section shows delivery dates, project costs, and estimated fees.
- Missing Info:If there’s any missing info related to a project, it’ll be flagged here.
- Employee Info:Information related to an employee’s tasks is shown in this section.
Invoice Creation
Creating an invoice is fairly intuitive, which can be accessed from the billing section as shown in the image below:
Here are the steps for creating an invoice:
- Step 1:点击Billingtab at the top of the screen.
- Step 2:Hit theTimebutton. A list of all of the billable time for a particular client is listed here. This list can be sorted in various ways, including by date, employee name, or project. In the Bill column, check the boxes of the time that you want to bill.
- Step 3:Select theInvoice Nowtab.
- Step 4:An “Invoice Now” dialog box will appear, prompting you to select the invoice date and change the status of the invoice to in process, review, or final copy.
用户在想什么About OfficeTools WorkSpace
While there are pros and cons to the software, those who left OfficeTools WorkSpace reviews think that it has more things to offer amid the hiccups. Long-time users have found a lot of improvements in it as well.
A review site gave the software an excellent score:
- GetApp:4.1 out of 5based on 180-plus reviews
Bottom Line
OfficeTools工作区is a practice management software suite. It brings time and billing, workflow tracking, customer relationship management (CRM), and document management together into one fully integrated package. Designed to be used throughout the day as your centralized hub, it connects your entire office by enabling your staff to work from the same database, and its robust mobile app ensures that working on the go is a seamless experience.